Privacy Policy

This applies to the AccBrain web platform (accbrain.com), the AccBrain desktop sync agent, and the AccBrain mobile app on both Android (Google Play: com.beth.accbrain) and iOS (App Store), all developed by BETH TECHNOLOGIES.

• Account information: your name and email address, provided at registration or captured from Google Sign-In (your Google email and basic profile) when you choose that method. You may also give us a phone number, used only so our support team can call you about a problem with your setup. The iOS app never asks for one and is fully usable without it; the Android app and the web sign-up form ask for it during setup. If you contact us for help, you may give a number on our support desk's own web form — that form is a website, not part of the app.
• Your accounting data: the company, ledger, stock, voucher and balance data you choose to sync from TallyPrime. To keep your books available on the web dashboard and the mobile app, this data is mirrored to our secure cloud database.
• Device information: a hardware identifier used to bind one desktop agent to your account and to power licensing, plus basic device model and app version.
• Usage and log data: how you interact with the service, including request logs and diagnostic information used to operate and improve it.
• Payment information: purchases are processed by Razorpay, Google Play and the Apple App Store. We receive confirmation of a completed payment and a transaction reference; we do not collect or store your card or bank details.

When you choose Google Sign-In, AccBrain requests only the openid, email and profile scopes — your Google account identifier, email address and basic profile (name and picture). We use them solely to create and authenticate your AccBrain account. AccBrain does not request or receive access to Gmail, Google Drive, Contacts, Calendar or any other Google service data.

When you ask the assistant a question, your question and the business records needed to answer it are sent to our server, which passes them to OpenRouter, a provider that routes the request to a third-party large language model. Those records come from your own books and can include customer and supplier names, tax registration numbers, state and financial figures. We do not send phone numbers, email addresses or postal addresses, and we send nothing about your own account. Your conversation history and search index stay on your device. You are asked to consent to this before your first question; the assistant sends nothing until you do. Answers are generated by AI and can be wrong — check anything you act on. Our API key is held on our server and never reaches your device.

• To provide, operate and maintain AccBrain and to sync your books across your desktop, web and mobile devices
• To determine your licence and entitlement (free trial, free tier, or paid)
• To communicate with you, including for support, security and service notices
• To improve, secure and troubleshoot the service
• To comply with legal and tax obligations

• With infrastructure providers who host and operate the service on our behalf (cloud hosting and our managed database), under confidentiality obligations
• With payment processors (Razorpay, Google Play and the Apple App Store) to take and verify payments
• With OpenRouter and the language-model providers it routes to, when you use the AI assistant — see The AI Assistant above for exactly what is sent and what is not
• When required by law, or to protect our rights, safety or property
• With your consent or at your direction
• We do not sell your personal data or your accounting data to third parties.

Each account's synced data is isolated from every other account by row-level security in our database. We apply reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

• Your synced data is retained while your account is active so it remains available across your devices.
• If your plan lapses, syncing is paused and the cloud copy of your books is automatically deleted after a period of inactivity (we email a warning before this happens). Your data inside TallyPrime is never affected.
• You can delete your account yourself, from inside the app: Settings → Legal & policies → Delete account & data. It takes effect immediately and cannot be undone. You can also request deletion from our Delete Data page (accbrain.com/delete-data) or by emailing [email protected], which we process manually once we have verified who you are.
• Deleting your account permanently removes your sign-in details and contact number, the copy of your books on our servers (ledgers, vouchers, stock and every related record), the supplier bills you photographed, and your assistant history and message-token balance. The copy held on your phone is erased at the same time. Your data inside TallyPrime is never touched.
• We keep only what the law requires us to keep. Records of purchases, orders and tax invoices are retained under Indian tax and accounting law, as is any affiliate commission owed to you. They are kept without your account: once it is deleted those records no longer identify you, beyond the details a tax invoice is legally required to carry.
• If your account has team members, remove them before deleting it. Their access is granted through your account, so deleting yours would remove theirs as well.

You may request access to, correction of, or deletion of your personal information. To make a request, contact us at [email protected].

AccBrain is intended for business use and is not directed to individuals under 18. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.